Change preferred operating system Select preferred operating system. No thanks, I will download and install manually. Download and Install Assistant.ĭon't ask again. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. How does HP install software and gather data? Search all support.
See your browser's documentation for specific instructions. Modify your browser's settings to allow Javascript to execute. Your software is downloading Error: Javascript is disabled in this browser. Is your printer currently offline? Yes No. Try these tips and procedures to help troubleshoot and avoid USB connectivity issues. Phone Cable Reconnect the cable: Disconnect, and then reconnect the Ethernet cable to the rear of the printer, and then plug the cable into another valid port on the router. Try these tips and procedures to troubleshoot and avoid wired network connectivity issues.
Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. An exclamation mark means a test failed and was skipped. A wrench means a problem was found and fixed. Depending on the problem, click either Fix Printing or Fix Scanning. If there is a connection problem, follow the instructions in the tool. If your printer is not listed, turn it on and click Retry. Does your printer display a status of offline or printer offline and the printer does not print? You will be directed to a set of detailed steps If your download does not start, click here. If you continue experiencing problems after installing the software, use the previous steps in this document to troubleshoot additional problems. HP Print and Scan Doctor detected missing printer software or problems that might be resolved by installing the latest software.
Scan quality issues: If the computer file or printout has vertical lines, incorrect colors, color bands, or poor resolution after scanning, go to Improving Scan Quality. Print quality issues: If the quality of a printed document or photo is not as expected, go to HP Support, type your printer model number, and then search for print quality to find the Fixing Poor Print Quality document for steps to resolve the issue. Printer offline issue: If you see an offline message as the status for the printer or a Printer not responding message when attempting to print, go to Printer is Offline Mac. However, select one of the following links to resolve common printing, connection, or scanning issues. Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them.ĭisconnect any other USB devices that are not in use. HP supports USB cables less than 3 m 9 ft 10 in in length.
0 kommentar(er)
